Privacy Policy
Last updated: [07/10/2024]
1. Introduction
DShip (“we”, “us”, “our”) provides the dropshipping and logistics platform available at https://dship.io (the “Website”) and related services (collectively, the “Service”).
We value your privacy and are committed to protecting and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By using or accessing the Service, you agree to the terms of this Privacy Policy.
Other details:
If you work with us, we may collect extra information to deliver services (always with your knowledge and consent).
2. Data We Collect
DShip (“we”, “us”, “our”) provides the dropshipping and logistics platform available at https://dship.io (the “Website”) and related services (collectively, the “Service”).
We value your privacy and are committed to protecting and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By using or accessing the Service, you agree to the terms of this Privacy Policy.
2.1 Information you provide directly
We collect information that you voluntarily provide, including:
Name, email address, business name, contact number, billing and shipping address
Account credentials and registration details
Payment and transaction information (e.g., credit card or bank details)
Order, shipment, and fulfillment data
Support requests, chat messages, or feedback you send to us
Marketing preferences and other optional information.
2.2 Information collected automatically
When you access our Website or use the Service, we automatically collect:
IP address, browser type, operating system, and device information
Access times, pages viewed, referral URLs, and other website usage data
Cookies and similar tracking technologies (see Section 6).
2.3 Information from third parties
We may receive additional information about you from payment processors, analytics providers, marketing platforms, or logistics partners.
3. How We Use Your Data
We use your personal information to:
Provide, maintain, and improve our Service
Process and fulfill orders, shipments, and returns
Manage your account and verify your identity
Communicate with you about account activity, system updates, or support inquiries
Send marketing and promotional materials (where permitted)
Process payments and manage billing
Analyze usage patterns to improve performance and security
Comply with legal obligations and prevent fraud.
4. Legal Bases for Processing (EEA Users)
5. Data Sharing and Disclosure
6. Cookies and Tracking Technologies
We use cookies and similar tools to operate our Service, improve performance, and remember user preferences.
You can control cookies through your browser settings, though some features may not function properly if disabled.
7. International Data Transfers
Because our servers and partners may be located in different countries, your personal data may be transferred across borders. We ensure such transfers comply with applicable data protection laws through adequate safeguards.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the data we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain processing activities
Withdraw consent (for marketing or optional data uses)
Request data portability.
To exercise these rights, please contact us at support@dship.io.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When no longer needed, we securely delete or anonymize your data.
10. Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can be completely secure, so please take care to protect your account credentials.
11. Children’s Privacy
Our Service is not intended for children under 16 years old, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us at support@dship.io to request deletion.
12. Links to Third-Party Websites
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.
Please review their privacy policies before sharing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our Website with a revised “Last updated” date.
Your continued use of the Service means you accept the updated policy.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
DShip
Email: support@dship.io
Website: https://dship.io
